Shipping policy

SHIPPING POLICY

Last Updated: 06/01/2026

AMZ Publishing Groups is committed to providing a professional and transparent fulfillment experience for clients who purchase printed books, author copies, promotional materials, custom print products, or other physical goods through our services.

This Shipping Policy outlines how physical orders are processed, fulfilled, and delivered.

 

  1. ORDER PROCESSING

All orders are subject to review and processing prior to shipment.

Processing times may vary depending on the nature of the product, production requirements, inventory availability, customization requests, printing schedules, and destination.

For custom publishing projects, author copies, printed books, and made-to-order products, production must be completed before shipment can be initiated.

Estimated processing times provided by AMZ Publishing Groups are intended for planning purposes only and should not be interpreted as guaranteed delivery commitments.

 

  1. SHIPPING DESTINATIONS

AMZ Publishing Groups may offer shipping to domestic and international destinations where available through our fulfillment and logistics partners.

Shipping availability may vary based on:

• Destination country or region
• Carrier limitations
• Customs regulations
• Product type
• Local restrictions

Certain locations may be unavailable for shipment due to operational, regulatory, or logistical limitations.

 

  1. SHIPPING METHODS

Available shipping methods may vary depending on the destination and product being ordered.

Shipping options may include:

• Standard Shipping
• Expedited Shipping
• Priority Shipping
• International Shipping

Shipping methods and estimated delivery windows will be presented where applicable during the ordering process.

 

  1. DELIVERY ESTIMATES

Estimated delivery dates are provided as general guidelines only.

Actual delivery times may be affected by factors outside the control of AMZ Publishing Groups, including:

• Carrier delays
• Weather conditions
• Customs inspections
• Transportation disruptions
• Peak shipping periods
• Regional service interruptions
• Force majeure events

AMZ Publishing Groups does not guarantee delivery by a specific date unless expressly agreed in writing.

 

  1. SHIPPING FEES

Shipping charges, where applicable, will be disclosed during the ordering process or included within a project proposal, invoice, or service agreement.

Shipping costs may vary based on:

• Package weight
• Package dimensions
• Delivery destination
• Shipping method selected
• Carrier rates

Additional charges may apply for expedited, international, oversized, or specialty shipments.

 

  1. INTERNATIONAL SHIPMENTS

International orders may be subject to customs duties, import taxes, value-added taxes (VAT), brokerage fees, or other governmental charges imposed by the destination country.

Such charges are generally the responsibility of the recipient unless otherwise specified in writing.

AMZ Publishing Groups is not responsible for delays, fees, or restrictions imposed by customs authorities or government agencies.

 

  1. ORDER TRACKING

Where available, shipment tracking information may be provided once an order has been processed and transferred to the designated shipping carrier.

Tracking updates are provided by third-party carriers, and AMZ Publishing Groups cannot guarantee the accuracy or timing of carrier-generated tracking information.

 

  1. DELIVERY ADDRESS ACCURACY

Clients are responsible for providing accurate and complete shipping information.

AMZ Publishing Groups shall not be responsible for delays, failed deliveries, additional shipping charges, or losses resulting from incorrect, incomplete, or outdated address information supplied by the recipient.

Additional fees may apply for address corrections, re-shipment requests, or returned packages.

 

  1. LOST, DELAYED, OR DAMAGED SHIPMENTS

If a shipment is lost, significantly delayed, or arrives damaged, clients should notify AMZ Publishing Groups within a reasonable period after delivery or the expected delivery date.

We will make reasonable efforts to assist in communicating with carriers and investigating shipment issues.

Resolution options, where available, may include:

• Carrier claims
• Replacement shipments
• Reprints
• Alternative fulfillment arrangements

All resolutions remain subject to carrier findings, production considerations, and applicable circumstances.

 

  1. TITLE AND RISK OF LOSS

Ownership and risk of loss for physical products generally transfer to the recipient upon delivery to the designated shipping carrier, unless otherwise required by applicable law.

 

  1. FORCE MAJEURE

AMZ Publishing Groups shall not be liable for delays, interruptions, or failures in shipment resulting from circumstances beyond reasonable control, including natural disasters, labor disputes, governmental actions, public emergencies, transportation disruptions, supply chain interruptions, or other unforeseen events.

 

  1. POLICY CHANGES

AMZ Publishing Groups reserves the right to modify this Shipping Policy at any time. Updates will become effective upon publication on our website unless otherwise stated.

 

  1. CONTACT US

Questions regarding shipping, fulfillment, delivery status, or physical product orders may be directed to our client services team through the contact information provided on our website.

AMZ Publishing Groups remains committed to maintaining a reliable fulfillment process and delivering products with the professionalism and attention to detail our clients expect.